Terms of use



  • All vouchers are valid for 6 months from purchase date. No cash alternative or refund is permitted.

Treatment cancellation fees

  • Treatments must be cancelled at least 24 hours in advance, else the full treatment price will be payable.
  • If a booking is re-booked for the same price or higher priced treatment within 24 hours of the original booking, 50% credit may be available at the spa's discretion.
  • Published times for treatments include a short consultation and time for undressing and redressing for such treatments as appropriate.